Peacock Consulting has successfully  implemented customized PPMS™ programs for multiple certified agencies.  We will implement your entire program or customize our involvement to fit your needs.

We make sure it is done right the first time.

Our Approach

Our model of success takes a direct and practical approach and focuses on fitting your company philosophy with the program's essentials, providing you a timely, solid foundation to build a fully integrated quality assurance program. Your PPMS™ should fulfill 3 conditions: Compliant, Useful, and Cost-effective. We make sure it does.

Our Services


  • Develop and prepare your company Procedures, Policies, and Forms
  • Ensure submission paperwork meets certification requirements
  • Design an auditing process that works for your company and provide guidance on how to manage future audits
  • Implement meaningful tracking processes that will enhance core understanding of trends and display levels of performance
  • Provide training presentations and materials that can be used as is or adapted for educating new hires and clients

 Review Our Process

The Professional Practices Management System (PPMS™) is a company certification program offered by ACA International, the Association of Credit and Collection Professionals.  For more information click here.

PPMS Consulting

Compliance Management Consulting

IT Consulting

With Peacock, we achieved in 6 months what we planned on taking 2 years. We would not be PPMS™ certified today without them!

Janice White, PSC, Inc.

Peacock Consulting's expertise on the PPMS™ process was key to our successful certification process.
Nate Olson, ICS, Inc.